BILLING

The price of our merchandise as mentioned on www.malanchi.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to.

The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. MALANCHI reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge delivery charges which may include postal charges/shipment charges etc. That may be applicable for your country.

ORDER CANCELLATION BY MALANCHI

Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. MALANCHI reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days. Any type of voucher used in these orders shall be returned and made available to the user in case of cancellation by MALANCHI.

PAYMENT

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank/ s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.

All payments made against the purchases /services on www.malanchi.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by MALANCHI. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users. MALANCHI has employed phone pay   as third party facilities, for Payments on the Website. Such payments can be made through the electronic or through Cash on delivery transactions, as may be permitted by MALANCHI which shall be at its sole discretion.

Use of such third party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.

SHIPPING

MALANCHI endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if MALANCHI fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, MALANCHI may at its discretion charge you for additional shipping cost.

SHIPPING & PROCESSING FEE

Our shipping and processing charges are intended to compensate MALANCHI for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy.

LOSS IN TRANSIT

MALANCHI shall make all endeavours to deliver defect free products to the purchasers. MALANCHIdoes not take title to any returned items purchased by the user unless the item is received byMALANCHI. Any item purchased on our website does not qualify for any return unless the productdelivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to MALANCHI within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.

MALANCHI holds the sole discretion to determine whether a refund can be issued.

For any queries regarding Payments & Shipping please connect with us on

Contact - +91 8800812595

Mail ID - info@malanchi.com